Privacy policy
Last updated: 19/02/26
This Privacy Policy explains how Stikk Ltd (“we”, “our”, “us”) collects, uses and protects your
personal data when you visit www.stikk.co.uk or place an order with us.
We are committed to protecting your privacy and handling your data transparently and
securely.
1. Who We Are
Stikk Ltd
Unit 7 Cardigan Mills
Lennox Road
Leeds
LS4 2BL
United Kingdom
Email: info@stikk.co.uk
Stikk Ltd is the data controller responsible for your personal data.
Company registration number: TBC
2. What Personal Data We Collect
We may collect and process the following information:
Information You Provide to Us
● Full name
● Billing and delivery address
● Email address
● Telephone number
● Account login details
● Uploaded artwork files
● Saved design files
● Enquiry messages
● Order details
Automatically Collected Data
When you use our website, we may collect:
● IP address
● Browser type and device information
● Website usage data
● Cookies and tracking information
3. How We Use Your Information
We use your personal data to:
● Process and fulfil orders
● Create and manage your account
● Provide access to our online sticker design tool
● Respond to enquiries
● Process payments securely
● Deliver orders via courier
● Improve our website and services
● Comply with legal obligations
We do not sell your personal data.
4. Legal Basis for Processing (UK GDPR)
Under UK GDPR, we rely on the following lawful bases:
● Contract – to fulfil orders and provide services
● Legal obligation – for accounting and tax compliance
● Legitimate interest – to improve our services and prevent fraud
● Consent – where required for cookies and marketing tracking
5. Payments
Payments are processed securely by:
● Shopify
● PayPal
● Apple Pay
● Google Pay
We do not store or have access to your full card details. Payment providers process your
information in accordance with their own privacy policies.
6. Shipping & Delivery
To deliver your order, we share your name and address with:
● Royal Mail
● Evri
They process your data solely for delivery purposes.
7. Marketing & Advertising
We do not send email marketing newsletters.
However, we use advertising and tracking tools including:
● Google Analytics
● Google Ads
● Meta (Facebook & Instagram) Pixel
These tools may use cookies to track website behaviour and measure advertising
performance. This helps us improve our services and reach relevant customers.
You can manage cookie preferences through our cookie banner.
8. Cookies
Our website uses cookies to:
● Ensure the website functions properly
● Analyse website traffic
● Measure advertising performance
You can accept or decline non-essential cookies via our cookie consent tool. You can also
manage cookies in your browser settings.
9. Data Retention
We retain personal data only as long as necessary:
● Order records & invoices: 6 years (for UK tax/legal compliance)
● Customer account data: Until account deletion request
● Artwork files: Up to 24 months after last order (for reorders and customer
convenience)
● Enquiry emails: Up to 24 months
● Analytics data: In accordance with Google/Meta retention settings
If you would prefer your artwork deleted sooner, please contact us.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal
data, including:
● Secure hosting
● Encrypted payment processing
● Restricted internal access
● SSL website encryption
While we take reasonable steps to protect data, no online system can be guaranteed 100%
secure.
11. Your Rights
nder UK GDPR, you have the right to:
● Access your personal data
● Correct inaccurate data
● Request deletion of your data
● Restrict or object to processing
● Request transfer of your data
● Withdraw consent (where applicable)
● Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO Website: https://ico.org.uk
To exercise your rights, contact: info@stikk.co.uk
12. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for their
privacy practices.
13. International Transfers
Some of our service providers (such as Shopify, Google and Meta) may process data
outside the UK. Where this occurs, appropriate safeguards are in place to ensure your data remains protected in accordance with UK GDPR.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be
available on our website.